Follow up with every lead,
automatically.
We connect your website, email, text and calendar, so every enquiry gets a fast reply and the right follow-up without extra work for your team.
- Instant lead replies
- Email sequences
- Text messaging
- Appointment booking
- CRM setup
- Lead scoring
- Review requests
- Client Connect
Stop losing leads to
slow follow-up.
Most leads go to the business that responds first. Automation makes sure that’s you, every time.
Respond in seconds.
New enquiries get an instant text or email reply, even after hours and on weekends.
Nurture on autopilot.
Helpful follow-up messages keep you top of mind until the prospect is ready to buy.
See what’s working.
Track every lead from first click to booked job, so you know where your best customers come from.
21x
more likely to qualify a lead when you respond within 5 minutes instead of 30.
Source: Lead Response Management Study
24/7
Your follow-up keeps running nights, weekends and holidays, without adding staff.
Always-on automation
1 system
Forms, email, text, calendar and CRM connected in one place.
The Ripple Growth standard
The building blocks of automation
Every system we build covers four stages, from the first enquiry to a repeat customer.
Stage 1
Capture
Forms, chat and Client Connect collect every enquiry and send it straight to your CRM.
Stage 2
Respond
Leads get an instant, personal reply by text or email, so they never wait.
Stage 3
Nurture
Timed follow-ups, reminders and helpful content move prospects toward a decision.
Stage 4
Retain
Review requests, check-ins and offers turn customers into repeat clients and referrers.
Built around how
your business works.
We don’t force you into a template. We map your sales process first, then build automations that feel personal and save your team hours every week.
- Instant text and email replies to new leads
- Appointment booking with automatic reminders
- Follow-up sequences for quotes and proposals
- Review requests after every completed job
How we automate your marketing
Step 1
Map
We map how leads reach you today and where they slip through the cracks.
Step 2
Design
We plan each message, trigger and timing around your customer journey.
Step 3
Build
We connect your website, CRM, email, text and calendar, then test every path.
Step 4
Optimize
We track results and refine messages to lift replies and bookings.
Signs you need
marketing automation.
If any of these sound familiar, leads are probably slipping away.
- Website enquiries wait hours or days for a reply
- Quotes go out but nobody follows up
- Your team copies leads into spreadsheets by hand
- Customers miss appointments without reminders
- You rarely ask happy customers for reviews
Who benefits from automation?
Any business that gets enquiries, books appointments or sends quotes. These industries see the biggest gains.
Home Services & Contractors
Instant quote replies win jobs before competitors call back.
Engineering & Manufacturing Firms
Fast RFQ replies and follow-ups turn enquiries into orders.
Healthcare & Medical Practices
Appointment reminders and recall messages reduce no-shows.
Gyms & Recreation
Trial sign-ups, class reminders and renewals run automatically.
Financial & Business Services
Intake forms and follow-ups keep new clients moving forward.
Local Businesses
Booking confirmations and review requests run automatically.
A closer look
What happens after someone
fills out your form.
Here’s a typical journey we build. Every step runs automatically, so your team only steps in when a lead is ready to talk.
- An instant text and email reply within seconds
- A friendly follow-up if there’s no response
- Booked calls land straight in your calendar
What’s included
Workflow setup
Automations built and tested for your full lead-to-customer journey.
Email sequences
Welcome, nurture and follow-up emails written for your audience.
Text messaging
Two-way texting and instant replies through Client Connect.
Online booking
Calendar booking with confirmations and reminders.
CRM setup
A clean CRM with pipelines, tags and lead tracking.
Reporting
Dashboards that show leads, replies, bookings and revenue.
Manual follow-up vs. smart automation
Your team is busy. Automation handles the repetitive work so no lead is forgotten.
Manual follow-up
- Replies depend on who is free
- Leads forgotten during busy weeks
- Copying details between tools by hand
- No clear view of what’s converting
The Ripple Growth approach
- Instant replies to every new lead
- Consistent follow-up that never forgets
- Website, CRM, email and text connected
- Clear reports from click to customer
Keeping your automation sharp
Your business changes, and your automations should too. We keep everything running smoothly.
Workflow monitoring
We check that every trigger, form and message is working as it should.
Performance reporting
Monthly reports show replies, bookings and the revenue your automations influence.
Message updates
We refresh offers, seasonal messages and sequences as your business grows.
FREE MARKETING BOOK
Get the free book.
The Four Step Marketing Blueprint is the marketing guide your competition hopes you’ll never read.
- Build a marketing message that gets noticed
- Grow your list of prospects and customers fast
- Cut wasted ad spend without losing sales
START THE CONVERSATION
Let’s talk marketing.
Tell us about your business and marketing goals. We’ll help you find a
straightforward path to better online growth.
Frequently Asked Questions
What is marketing automation?
Marketing automation uses software to send the right message at the right time, such as instant replies to new leads, appointment reminders and follow-up emails, without someone doing it by hand.
Will automated messages feel robotic?
No. We write messages in your voice and personalise them with names and details, so they read like a quick note from your team.
Which tools do you work with?
We work with popular CRMs, email and texting platforms, and booking tools, and we can recommend the best fit if you don’t have one yet.
How long does setup take?
Most automation systems are planned, built and tested within two to four weeks, depending on how many workflows you need.
Can it connect to my existing website forms?
Yes. We connect your current forms, chat and Client Connect so every enquiry flows straight into your automations.
Do you manage it after launch?
Yes. We monitor workflows, update messages and send regular reports so your system keeps improving.